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Description :

Job Brief:

• Advise customers on the options available to help shape/ alter a dress to suit their requirements/ preferences/ tastes to enable them to make informed decisions on their purchases.
• Offer customer service of the highest quality by carrying out alterations to clothes as per the specifications given by customers and deliver the goods on time, so as to enable them to enjoy a personalized service and a happy shopping experience.

Person Specification:

• High School / "O" Levels with a diploma or certificate in tailoring
• High level technical knowledge together with knowledge of fabrics
• 3 to 4 years experience in the fashion industry 

 

Location : Dubai, U.A.E.
Apply To : Al-Futtaim Career Page
Date : September 21, 2009

Description :

Job Brief:

• Develop and approve annual sales / margin / OTB / Markdown plan & monitor performance through seasons. Initiate corrective action where necessary to ensure targets are met and OTB is adhered to. Develop planning policies and procedures and ensure effective controls are in place to monitor compliance.
• Develop OTB strategy and statistics with Buying Manager capturing accurate department penetrations, sales targets, & markdown provisions. Ensure in-season OTB management, flexing budget according to market conditions and general department strategies, and reporting weekly results to Management team.
• Develop and drive all mark down activity in liaison with Planning and Buying Managers and Business Unit Heads based on merchandise plans, open-to-buy revisions, promotional calendar, merchandise cycle, and historical markdown rates and sell-thru.
• Develop the framework of analyzing and recommending inventory levels based on internal and external environmental parameters ie historical data, pre season forecasts, turnover to buying estimates.
• Identify business opportunities, highlight risks to sales and margins, and suggest corrective actions and recommendations to Buying.
• Develop strategy for supply chain procedures to ensure delivery windows are met and consistent flow of merchandise is maintained. Maintain the replenishment cycles of merchandise along with Merchandise Director to ensure availability of desired stocks.
• Set seasonal trading calendar for merchandising and lead the planning of monthly receipt flow recommendations and sales curves by store.
• Ensure accuracy of MasterFile, Purchase Orders and Pricing Sheets in coordination with Supply Chain Manager.
• Manage the training, development and motivation of staff in the area to ensure that the department is staffed with the requisite number and caliber of staff to meet its objective and that all staff are encouraged to maximize their capability and contribution.

Person Specification:

• Background/ degree in Finance, Planning or Retail discipline
• Proven track record of successfully managing planning function of large scale retail operations. The jobholder needs to have
• Well developed, analytical skills and in depth knowledge of the industry.
• Specialized project management training and expertise typically gained over a period of at least 8 years. 

Location : Dubai, U.A.E.
Apply To : Al-Futtaim Career Page
Date : September 21, 2009

Description :

Job Brief:

• Advise customers on and demonstrate, wherever required, the various skin care and beauty products available and the most suitable, to enable them to make a well-informed decision on purchases.
• Sell products and participate in sales promotion activities to achieve sales targets.
• Offer Facial Massage services to select customers by prior appointment with a view to build lasting relationships with key customers cultivate brand loyalty and boost sales.
• Merchandise products on the store shelves as per company guidelines with a view to promote brand visibility and gain maximum mileage out of the display.
• Verify stocks everyday to replenish the same and also to monitor the sales of various products, so as to maintain minimum stocks of all products at all times.
• Prepare and submit various reports including competitor’s information, periodically, and attend weekly sales meetings to enable the Brand Manager to monitor the sales turnover and effectiveness of the entire team.

Person Specification:

• O’ level / intermediate 
• Diploma / certificate in Cosmetology and Skin Care
• 1 to 2 years relevant experience
• Knowledge of spoken and written Arabic and English essential
• High level customer service orientation
• Good personal grooming and pleasant personality
• Exposure to multi-cultural working environment
• Driving License

Location : Abu Dhabi, U.A.E.
Apply To : Al-Futtaim Career Page
Date : September 21, 2009

Description :

Job Brief:

• Visit retail outlets everyday, verify stocks of the given brands of perfumes and obtain orders from the Retail Outlet In-charge or the Shop Manager for replenishing the same.
• Liaise with Marketing Department on product launching activities, present this information to the Head Offices of retailers as well as to the Retail Outlets themselves in order to obtain orders for the new products/brands and promote business.
• Co-ordinate and follow-up with the warehouse for accurate and timely supply of the products/brands to Retail Outlets so as to ensure their availability and achieve sales targets.
• Co-ordinate and follow-up with the bill collectors to ensure timely collection of payments from retail outlets / bulk purchasers.
• Gather customer feedback and market intelligence from Promoters in order to feel the pulse of the market trends, stay ahead of competition and meet customers’ needs.
• Innovate sales promotion strategies and organize Bazaars periodically, to ensure quick movement of products from retail outlets, to dispose off old stocks piled up in the warehouse and to reduce inventory costs.
• Prospect new customers / markets / products and suggest the same to Management for their consideration and further action so as to develop business and /or territories.
• Prepare and submit various reports periodically and attend meetings to discuss the sales performance of each brand, stock position, market trends and assist the Sales Manager in preparing the annual sales budget. 

Person Specification:

• Graduate in any discipline with tertiary qualifications in sales & marketing
• 2 to 3 years relevant experience
• Driving license
• Knowledge of spoken Arabic and Hindi or Urdu advantageous
• Good command of written and oral English necessary
• Communication and interpersonal skills
• Willingness and ability to work beyond office hours and on weekends.

Location : Abu Dhabi, U.A.E.
Apply To : Al-Futtaim Career Page
Date : September 21, 2009

Description :

Job Brief:

• Oversee the day-to-day operations of the restaurant. Review previous days’ sales figures and take proactive initiatives to ensure outlet target is met. Responsible for yearly budget achievement and accountable of all costs involved in promotional and development areas within the outlet.
• Implement activities as per the outlet plan and carry out cost control measures to achieve set targets vs budgets. Monitor the sales figures against forecasts, maximise sales and profit. Provide feedback to the F&B; manager with recommendations and suggestions pertaining to the promotional activities to attract customers. Drive measurable and cost effective marketing activities.
• Monitor staff performance with respect to customer service ensuring that all customers are greeted and met courteously, as well as attended to their needs
• Guide, coach and train his subordinates on customer service & discipline. Ensure product knowledge and market/competition intelligence is given as on going in restaurant training.
• Resolve customer issues as required. Maintain accurate customer database through collection of business cards. Log any guest comment or complaint in the daily log and to be communicated to the F&B; manager and his/her team.
• Organise the restaurant layout to create the right ambience Maintain cleanliness / hygiene at all levels of restaurant operations.  
• Ensure that a total stock count in the end of every month is carried out and monitor compliance with stock transfer procedures, with a view to ensure availability of all stocks work closely with the cost controller to obtain minimal wastage.
• Ensure optimum staffing levels are maintained through liaison with the Unit HR Manager.
• Supervise the staff with respect to their personal grooming. Ensure adherence to all company policies and procedures and that all areas of the restaurant are maintained up to the standard of the restaurant
• Ensure the quality of food and beverage is maintained. Find ways to improve the efficiency of the operations that will benefit both the restaurant and our guests. Find methods of reducing and maintain costs without affecting the quality of the product or range offered to the guests. To be familiar with all outlet menus and beverage lists. Identify and resolve IT system errors as required. To report any challenges occurred in the operations to the F&B; Manager with the correct solution.

Person Specification:

• Graduate in any discipline with tertiary qualifications in hospitality
• Excellent communication and interpersonal skills
• A good command of spoken and written English essential
• Knowledge of other languages including Arabic and or Italian advantageous
• Computer literate with knowledge of basic accounting procedures.
• 5 to 7 years experience in F&B; & hotel industry & management training
• Ability to take ownership of the business
• Excellent people management, communication skills with ability to develop people.
• Natural leader, dynamic

Location : Dubai, U.A.E.
Apply To : Al-Futtaim Career Page
Date : September 21, 2009

Description :

Job Brief:

• Carry out assignments and instructions as delegated by the Food and Beverage Manager, or any franchise partner ensuring that all company and the franchise Policies and Procedures and minimum standards are adhered to.
• Deputise for the Food and Beverage Manager or Restaurant Managers in their absence.
• Interacts with management of other departments within areas of responsibility and develops solid working relationships with them.
• Assists in monitoring the activities of competitor restaurants, identify market trends and ensure that the Restaurant Management are aware of these.
• Co-ordinate with Outlet Managers and Management to promote effective communication through weekly meetings.
• Provide constant coaching, counseling and discipline to colleagues to ensure their capability to exceed the needs of the customer and the organization
• Ensure manning and competence level of selected colleagues are sufficient for the department to meet the needs of the organization and customer.
• Work with the Food and Beverage Manager in the preparation of the annual Business plan as well as the Sales and Marketing Plans.
• Assist in the development of ideas and the increased department sales of Food and Beverage to improve productivity and to assist Outlet Managers in the planning and implementation of effective sales and promotional activities to ensure maximum revenues.
• Closely monitors the profitability of all Food and Beverage Outlets. Provides solutions to improve problem areas and assists in implementing corrective measures.
• Assist in the development of ideas and the increased department sales of Food and Beverage to improve productivity and to assist Outlet Managers in the planning and implementation of effective sales and promotional activities to ensure maximum revenues.
• Liaise with the Franchise partners to ensure that the standards are met and the agreements upheld.
• Guide, direct and motivate subordinates to work effectively to their best potential.

Person Specification:

• University degree in relevant technical or business related discipline with tertiary qualification in Hospitality Management.
• Good understanding for the Franchising concept.
• Computer skills.
• Ability to think beyond the immediate perceived requirement of the customer.
• Communication and management skills.
• 3-5 years total relevant experience.

Location : Dubai, U.A.E.
Apply To : Al-Futtaim Career Page
Date : September 21, 2009

Description :

Job Brief:

• Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
• Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
• Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchaseand provide professional cash point service.
• Handle customer complaints professionally and efficiently, in line with the company after sales policy.
• Demonstrate and maintain product knowledge, fashion trends, in store promotions at all times.
• Maintain personal grooming standards as advised by the Retail Manager.
• Maintain clean and organized wrap stands, fitting rooms and stock areas.
• Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
• Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.

Person Specification:

• High school or “O” Levels
• Knowledge of spoken and written English essential
• 1 to 2 years retail sales or customer service experience
• Pleasant personality and good grooming

Location : Dubai, U.A.E.
Apply To : Al-Futtaim Career Page
Date : September 21, 2009

Description :

Job Brief:

• Provide support, service and advise on all financial matters to the company’s management, i.e. budgets preparation, and presentation, management accounting, MIS and all other financial and non financial reports and statements.
• Liaise with all central and company departments for budgeting and forecasting purposes. Consolidate annual accounts and organise and assist in the audit of the annual accounts.
• Exercise budgetary controls, accounting and physical control as per laid down procedures of asset management. Also exercise controls on other purchases and services.
• Ensure that all accounting entries are incorporated in the company accounts after they have been approved as per the schedule of authority. Ensure that accounts are kept up to date to reflect all the transaction of the business, including all reconciliation with the bankers, debtors, creditors and groups companies.
• Handle accounting for Leases including management of contracts, quotations and recoveries. As well as Insurance and Extended Warranties including payments and recoveries.
• Review critical expenses on a monthly and take corrective action if required.

Person Specification:

• B. Com Graduate 7 – 10 years experience in accounting function in medium to large size organization, or
• CA/ Cost Accountancy followed with 5 years experience.
• Good communication, Mathematical acumen and Good human relation skill
• Knowledge/ experience in international accounting practice in a computerized environment.
• PC Literate with good Excel knowledge and exposure to ERP solutions. Knowledge of Kerridge (Autoline) is an advantage.

Location : Dubai, U.A.E.
Apply To : Al-Futtaim Career Page
Date : September 21, 2009

Description :

Job Brief:

• Plan and implement effective PR campaigns in liaison with the managers of the respective accounts. Evaluate the effectiveness of the campaigns, and update the managers on the impact, success and outcome.
• Write/ edit press releases, speeches, articles, develop Q& A standards, recommend official press statements, identify news opportunities from available sources to maximise media coverage for the brand. Handle the PR aspect of a possible crisis situation for the respective accounts.
• Plan the press office despatch schedule, use effective forms of media and communication to build, maintain and manage the brand image.
• Organise and attend press conferences, special events, launches etc., network with associated service providers or facilitators and build goodwill relationships with the press.
• Develop concepts for events in coordination with Events Manager, manage them, identify effective brand associations through sponsorships and leverage the participation through different approaches aimed at maximising PR mileage.
• Prepare reports/ verify those prepared by subordinates, periodically, on the various press releases and events/ sponsorship programmes to assess the quality and effectiveness of PR efforts for the respective brands. Present PR evaluation reports with recommendations to enhance the brands’ image.
• Act as a common interface for the customers, suppliers and clients in communicating the brand image as per the communication standards and marketing plans.
• Supervise, guide and coach subordinate by establishing and developing work processes, setting targets and motivating them to perform better for ensuring quality and efficiency of work.(optional)

Person Specification:

• Bachelor’s degree in Business Administration or Mass Communication /Journalism
• with 5 years relevant experience
• Knowledge of Arabic desirable
• Driving License
• Good inter personal skills & communication skills
• Ability to work to stretching targets and deadlines 

Location : Dubai, U.A.E.
Apply To : Al-Futtaim Career Page
Date : September 21, 2009